Policies

Check-In time

1pm - 8.30pm

Check-In Instructions

Guests arriving for a reserved booking must do so after 1pm and before 8.30pm unless by prior arrangment.

Check-Out time

10am

Cancellations

Cancellations or changes to bookings must be made at least 24 hours prior to the check-in date. A late cancellation fee of $50 may apply. In case of 'no show' the total price of the reservation will be charged.

Children & Extra Beds

All children under 2 years stay free of charge when using existing beds. One child under 2 years stays free of charge in a crib. One older child or adult is charged NZD 15 per person per night in an extra bed. The maximum number of extra beds/cribs in a room is 1. Any type of extra bed or crib is upon request and needs to be confirmed by management. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pioneer is pet friendly. Please check with us in advance.

Internet

Free WiFi is available in all areas.

Parking

Allocated car parking in front of unit. Also additional parking available at rear for large trailers and trucks.

Accepted Cards